ABOUT

US

Founded in 1998, OMNI Handling is an executive handling company. We are leader in Portugal with more than 50% market share and operate out of 6 airports:  Lisbon, Porto, Faro, Cascais, Funchal (Madeira) and Santa Maria (Azores). As a recognition of its quality standards, OMNI Handling is proud to hold an ISO 9001:2015 certification since 2011. We also operates in Cape Verde as exclusive distributor of Cabo Verde Express.

OUR MISSION

Deliver efficient executive handling services meeting the highest quality and safety standards. Allow you to relax as your crew, passengers and aircraft are in good and professional hands during your stay at OMNI Handling.

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QUALITY POLICY

  • Compliance with national and international aviation regulations;

  • Optimizing the operations by working closely with customers and suppliers;

  • Effective response to market requirements, through flexible, innovative solutions and standards of excellence;

  • Develop staff skills, creativity, satisfaction, empowerment and accountability through appropriate development programs;

  • Drive continual improvement and innovation of management system based upon efficient business processes, well-defined measurements, best practices and customers surveys.

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OUR VALUES

Trust and "can do" attitude are the DNA of OMNI Handling. We believe an accurate, active, transparent way of communicating with customers  increases loyalty to the company. 

Internally we promote hard work, talent and diversity.

In 2019, we decided to join in the fight against climate change by planting one tree for each assistance made through our partnership with Reforest’Action. Our forest has been growing ever since.

SAFETY AND SECURITY

In the aviation sector, security and safety are top priorities, and therefore OMNI Handling is committed to providing its customers with the very highest quality services, while never disregarding the strictest operating standards.

All activities in OMNI Handling are developed in accordance with the international rules and regulations, and IATA best practices.

OMNI Handling is a recognized EBAA member and an ISO 9001:2015 quality certified executive ground handling agent in Portugal.